terms of website use

This document outlines the terms of use for our website http://www.f-g.com.au ("our site"), which apply to all visitors and registered users. By accessing, browsing, or registering on our site, you agree to comply with these terms of use. It is essential to review these terms carefully before using our site, as they govern your interactions with it. We suggest keeping a copy of this document for your future reference.

By utilizing our site, you affirm your acceptance of these terms of use and agree to abide by them. Should you not concur with these terms of use, refrain from using our site.

Additional relevant terms

These terms of use encompass the following supplementary provisions that are also applicable to your usage of our site:

about us

http://www.f-g.com.au is operated by fG group ("We"), a registered limited company in Australia. Our registered office is located at 61 Dickson St, Bronte, NSW, 2024, Australia.

These terms may be subject to changes or revisions.

We reserve the right to amend these terms of use at any time by updating this page. We recommend checking this page periodically to stay informed of any changes, as they are binding on you.

changes to our site

We retain the right to periodically update our site and alter its content as needed. However, it is important to acknowledge that certain content on our site may become outdated at any given time, and we are not bound to update it. We cannot guarantee that our site, or its content, will be entirely free from errors or omissions.

access to our site

Our site is provided free of charge. However, we cannot guarantee that our site, or any of its content, will always be accessible or uninterrupted. Access to our site is permitted on a temporary basis, and we reserve the right to suspend, withdraw, discontinue, or modify all or part of our site without prior notice. We shall not be held liable for any unavailability of our site at any time or for any duration.

You are responsible for ensuring that you make all necessary arrangements to access our site. Additionally, you are accountable for ensuring that all individuals who access our site through your internet connection are fully informed about these terms of use and other relevant terms and conditions, and that they abide by them.

your account and password

Should you choose or be provided with a user identification code, password, or any other security information as part of our security procedures, you must maintain strict confidentiality. Under no circumstances should you disclose this information to any third party.

We reserve the right to disable any user identification code or password, whether chosen by you or provided by us, if we reasonably believe that you have failed to comply with any of the provisions in these terms of use. If you become aware or suspect that someone other than yourself knows your user identification code or password, please notify us promptly at help@f-g.com.au.

intellectual rights

We are the rightful owner or licensee of all intellectual property rights pertaining to our site and the material published on it. These works are safeguarded by copyright laws and international treaties, with all rights reserved. You are permitted to print one copy and download extracts of any page(s) from our site strictly for your personal use. You may also share content within your organization, but you must not alter the paper or digital copies of any materials you have printed or downloaded in any manner. Furthermore, you must not use any illustrations, photographs, video or audio sequences, or graphics separately from their accompanying text.

You must always acknowledge our status (and that of any identified contributors) as the authors of the content on our site. Using any part of the content on our site for commercial purposes requires obtaining a license from us or our licensors. If you print, copy, or download any part of our site in violation of these terms of use, your right to use our site will be terminated immediately. At our discretion, you must either return or destroy any copies of the materials you have made.

no reliance on information

The content on our site is intended for general information purposes only. It should not be considered as advice on which you should rely. Before making any decisions or taking action based on the content on our site, you must seek professional or specialist advice. While we make reasonable efforts to update the information on our site, we provide no assurances, warranties, or guarantees, whether express or implied, regarding the accuracy, completeness, or currency of the content on our site.

limitation of our liability

These terms of use do not exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Australian law. However, to the extent permitted by law, we disclaim all conditions, warranties, representations, or other terms that may apply to our site or its content, whether express or implied.

We shall not be held liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if such loss or damage is foreseeable and arises under or in connection with:

If you are a consumer user, kindly take note that our site is intended solely for domestic and private use. By using our site, you agree not to utilize it for any commercial or business purposes. Consequently, we shall bear no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity that may arise. Moreover, we will not be held responsible for any loss or damage caused by a virus, distributed denial-of-service attack, or any other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material as a result of your usage of our site or your download of any content on it, or on any website linked to it.

We do not accept any responsibility for the content of websites linked on our site. The inclusion of such links should not be construed as an endorsement by us of those linked websites. Consequently, we shall not be held liable for any loss or damage that may arise from your use of those linked websites. Please note that separate limitations and exclusions of liability will be applicable to any liability arising from the supply of goods by us to you. These will be detailed in our Terms and Conditions of Supply.

uploading content to our site

When using a feature that allows you to upload content to our site or interact with other users, it is imperative to adhere to the content standards stated in our Acceptable Use Policy. By doing so, you confirm that any contribution you make complies with these standards, and you agree to indemnify us and be held liable for any breach of this warranty. As a consumer user, you will be responsible for any loss or damage we incur due to such a breach. Please be aware that any content you upload to our site will be treated as non-confidential and non-proprietary. We reserve the right to use, copy, distribute, and disclose such content to third parties for any purpose.

We reserve the right to disclose your identity to any third party who claims that the content posted or uploaded by you to our site infringes their intellectual property rights or right to privacy. However, we will not be held responsible or liable to any third party for the content or accuracy of any content posted by you or any other user of our site. We retain the right to remove any post you make on our site if, in our opinion, it fails to comply with the content standards outlined in our Acceptable Use Policy. Please be aware that the views expressed by other users on our site do not necessarily reflect our views or values

viruses

We cannot guarantee that our site will always be secure or free from bugs or viruses. It is your responsibility to configure your information technology, computer programs, and platform to access our site. We recommend using your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or any other malicious or technologically harmful material. Furthermore, you must not attempt to gain unauthorized access to our site, the server on which it is stored, or any server, computer, or database connected to our site. Any attempt to attack our site through a denial-of-service attack or a distributed denial-of-service attack is strictly prohibited. Engaging in such activities would constitute a criminal offense under the Computer Misuse Act 1990. In the event of such a breach, we will report it to the relevant law enforcement authorities and cooperate with them by disclosing your identity. Consequently, your right to use our site will cease immediately.

You may link to our home page as long as you do so in a fair and legal manner that does not harm our reputation or take advantage of it. The link should not imply any association, approval, or endorsement from us where none exists. Additionally, you may not establish a link to our site on any website that you do not own. Our site must not be framed on any other website, and you are only allowed to link to our home page, not to any other part of our site. We reserve the right to withdraw linking permission without prior notice. The website in which you are placing the link must comply with all the content standards outlined in our Acceptable Use Policy. If you wish to use our site's content for any purpose other than linking to the home page, please contact help@f-g.com.au to seek permission.

third party links and resources in our site

Our site may contain links to other sites and resources provided by third parties. Please note that these links are provided for informational purposes only. We do not have control over the content of those linked sites or resources. Therefore, we cannot be held responsible for the accuracy, completeness, or reliability of the information on those external sites. Any use of such linked sites or resources is at your own risk, and you should review the terms and privacy policies of those sites before using them.

applicable law

If you are a consumer, please be aware that these terms of use, along with their subject matter and formation, are governed by Australian law. For businesses, these terms of use, their subject matter, and their formation (including any non-contractual disputes or claims) are also governed by Australian law. Both parties agree to the exclusive jurisdiction of the courts of Australia in case of any legal matters related to these terms of use.

You are allowed to link to our home page, provided that you do so in a fair and legal manner that does not harm our reputation or take advantage of it. Your link should not suggest any association, approval, or endorsement from us where none exists. Additionally, you may only link to our site if you own the website where the link will be placed. Our site must not be framed on any other site, and you are only permitted to create a link to our home page, not to any other part of our site. We reserve the right to withdraw linking permission without prior notice. The website where you place the link must comply with all the content standards outlined in our Acceptable Use Policy. If you intend to use any content from our site for purposes other than linking to the home page, please contact help@f-g.com.au for permission.

privacy policy

The term "fG" is a registered trademark of fG group and is protected under trademark registrations in multiple jurisdictions. At fG group ("We"), we prioritize safeguarding and respecting your privacy.

This policy, along with our terms of use and any other referenced documents, outlines how we process any personal data collected from you or provided by you to us. It is essential to read this carefully to understand our views and practices concerning your personal data and how we handle it. By visiting www.f-g.com.au, you signify your acceptance and consent to the practices described in this policy.

information we collect from you

We may collect and process the following data about you. Information you provide: When you fill in forms on our site www.f-g.com.au (our site) or communicate with us via phone, email, or other means, you may provide us with information about yourself. This includes details you submit when registering to use our site, subscribing to our service, searching for a product, placing an order, participating in discussion boards or social media functions, entering a competition, promotion, or survey, and when reporting any issues with our site. The information you provide may consist of your name, address, email address, phone number, financial and credit card details, personal description, and photograph.

During each visit to our site, we may automatically collect the following information about you:

Technical information: This includes your Internet Protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. Information about your visit: This entails the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to specific pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to navigate away from the page. Additionally, any phone number used to contact our customer service number will be recorded. We may also receive information about you from other sources, such as when you use other websites we operate or the services we provide. In such cases, we may have informed you that this data could be shared internally and combined with data collected on this site. Furthermore, we collaborate with third parties (including business partners, technical subcontractors, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.

cookies

Our website utilizes cookies to differentiate you from other users, enabling us to enhance your browsing experience and improve our site. For detailed insights into the cookies we use and their purposes, kindly refer to our Cookie Policy. As for the information you provide us, we will use it in the following ways:

To fulfill our obligations arising from any contracts between you and us, and to provide you with the information, products, and services you have requested. To offer you information about other goods and services that are similar to those you have previously purchased or shown interest in. To provide you, or allow selected third parties to provide you, with information about goods or services that we believe may be of interest to you. If you are an existing customer, we will contact you electronically (via email or SMS) with information about goods and services similar to those you have previously purchased or inquired about. If you are a new customer and have consented to it, we (or selected third parties) will contact you electronically with relevant information. If you do not wish for us to use your data for marketing purposes or share your information with third parties for marketing purposes, you can indicate your preference by selecting the appropriate option on the data collection form (e.g., the registration form). To inform you about any changes to our services. To optimize the presentation of content on our site, ensuring it is displayed in the most effective manner for you and your computer.

We collect certain information about you, and we will use it for the following purposes:

To administer and manage our website, including troubleshooting, data analysis, testing, research, and statistical purposes. To enhance and optimize our website's content presentation for you and your computer. To enable your participation in interactive features on our website, should you choose to engage in them. As part of our efforts to maintain the safety and security of our website. To measure and understand the effectiveness of the advertisements we display to you and others, and to deliver relevant advertisements. To provide personalized suggestions and recommendations regarding goods or services that may be of interest to you and other users of our site. Regarding information we receive from other sources, we may combine it with the data you provide and the information we collect about you. We may use this combined information for the aforementioned purposes, depending on the types of data we receive.

disclosure of our information

We may share your information with carefully chosen third parties, including:

Business partners, suppliers, and sub-contractors, to fulfill any contract we enter into with them or with you. Advertisers and advertising networks that need the data to deliver relevant advertisements to you and other users. Analytics and search engine providers who help us improve and optimize our site. Credit reference agencies, when assessing your credit score as a condition of entering into a contract with you.

We may disclose your personal information to selected third parties in the following circumstances:

Business transactions: If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. Acquisition: If a third party acquires Levelprint Limited or a significant portion of its assets, your personal data held by us about our customers may be one of the transferred assets. Legal obligations and protection: We may be required to disclose or share your personal data to comply with any legal obligation or to enforce or apply our terms of use, terms and conditions of supply, and other agreements. This may also be necessary to protect the rights, property, or safety of Levelprint Limited, our customers, or others. Such disclosure may involve sharing information with other companies and organizations for purposes of fraud protection and credit risk reduction. Rest assured that we will handle such disclosures with utmost care and in accordance with applicable data protection laws to safeguard your privacy and rights.

where we store your personal data

The data we collect from you may be transferred and stored, and by providing your personal data, you consent to this transfer, storage, or processing. At fG group, we are committed to ensuring that your data is treated securely and in line with this privacy policy. We take all reasonable steps to maintain the security of your information. All data you provide is stored on our secure servers, and any payment transactions are encrypted using SSL technology. If we have provided you with a password to access certain parts of our site, it is essential that you keep this password confidential and refrain from sharing it with others. While we strive to protect your personal data to the best of our ability, it is important to acknowledge that no data transmission over the internet can be entirely secure. Thus, any transmission of information to our site is done at your own risk. Rest assured, upon receiving your information, we implement strict procedures and security features to prevent unauthorized access. At fG group, your privacy and data security are of utmost importance, and we continuously work to maintain the highest standards of protection for your personal information.

your rights

You have the right to request that we do not process your personal data for marketing purposes. We will typically inform you, before collecting your data, if we plan to use it for marketing purposes or if we intend to share your information with third parties for marketing purposes. To prevent such processing, you can indicate your preferences by checking specific boxes on the forms used to collect your data. Additionally, you can exercise this right at any time by contacting us directly at help@f-g.com.au We value your privacy and respect your choices regarding the use of your personal information for marketing communications.

Our site may occasionally include links to websites operated by our partner networks, advertisers, and affiliates. If you choose to follow a link to any of these websites, please be aware that they have their own privacy policies, and we do not assume any responsibility or liability for their practices. Before submitting any personal data to these websites, we advise you to review their respective privacy policies. We strive to ensure your privacy and security while on our site, but we cannot control the practices of external websites, so exercising caution is essential when navigating to third-party sites.

access to information

Under the applicable data protection laws, you have the right to access the information we hold about you. If you wish to exercise this right, you can submit a request in accordance with the relevant data protection laws. Please note that to cover our administrative costs in providing you with the requested details, there may be a fee of $20 AUD associated with processing your access request. Rest assured, we are committed to ensuring your data privacy and will handle your request promptly and securely in compliance with the applicable regulations.

changes to our privacy policy

Any future updates or changes to our privacy policy will be posted on this page. In cases where it is appropriate, we will also notify you by email. To stay informed about any revisions or modifications to our privacy policy, we encourage you to check this page regularly. Your privacy is important to us, and we are dedicated to keeping you informed about how we handle your personal data.

information about our use of cookies

This section outlines the purpose and utilization of cookies by fG group ("We"). Cookies are small text files that are placed on your device when you visit a website. We use cookies to identify you and your preferences, optimize the performance of our website, and gather analytical data for the benefit of our subscribers and business partners. The term "cookies" encompasses comparable technologies for gathering and storing information, such as Local Shared Objects (often referred to as "flash cookies") and web beacons or web bugs (including transparent or clear gifs).

Session cookies are utilized to monitor your activities within a single browser session, allowing us to remember items from a search, but they do not persist beyond the session. On the other hand, persistent cookies remain on your device between sessions, enabling us to authenticate you and recall your preferences. They also aid in balancing server loads, thus enhancing your website experience. Both session and persistent cookies can be either first-party or third-party cookies - first-party cookies are set by the website you visit, while third-party cookies come from a different website. At http://www.f-g.com.au, we utilize a combination of first-party, session, and persistent cookies to deliver efficient services and improve your experience. The third-party cookies we employ collect anonymized information. We do not utilize behavioral targeting cookies. All our cookies fall within the ICC classifications of Strictly Necessary, Functionality, and Performance, and none fall under the category of Behavioral Targeting. We consider these cookies essential for the efficient operation of our website and to provide you with the best possible service. If you wish to disable our cookies at any time, you can do so through your browser settings. However, please note that by doing so, certain important features of our service may become unavailable to you.

acceptable use policy

This Acceptable Use Policy outlines the terms governing your use of our website, http://www.f-g.com.au (our site). It applies to all visitors and users of our site. By accessing and using our site, you signify your acceptance of and agreement to comply with all the policies outlined in this Acceptable Use Policy, which complements our Terms of Website Use.

prohibited uses

You are allowed to use our site solely for lawful purposes. However, you must not use our site for:

In a way that breaches any applicable local, national, or international law or regulation. For unlawful or fraudulent activities or with any unlawful or fraudulent purpose or effect. To harm or attempt to harm minors in any way. To send, receive, upload, download, use, or re-use any material that does not comply with our content standards. To transmit unsolicited or unauthorized advertising, promotional material, or any other form of solicitation (spam). To knowingly transmit data or upload material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect computer software or hardware.

You also agree:

Reproduce, duplicate, copy, or re-sell any part of our site, which would violate the provisions of our terms of website use. Access our site without proper authority and refrain from interfering with, damaging, or disrupting: Any part of our site, Any equipment or network on which our site is stored, Any software used in the provision of our site and Any equipment, network, or software owned or used by any third party.

interactive services

Occasionally, we may offer interactive services on our site, including but not limited to: Chat rooms, Bulletin boards and User-Generated Content (e.g., Instagram, Facebook, Twitter, etc.).

If we offer any interactive service, we will provide clear information about the type of service, whether it is moderated, and the type of moderation used (human or technical). We will carefully assess potential risks to users, especially children, when using these services, and decide on the appropriate level of moderation based on those risks. However, please note that we are not obligated to oversee, monitor, or moderate any interactive service on our site, and we explicitly disclaim liability for any loss or damage arising from users' misuse of these services, whether moderated or not. If minors use any interactive service, they must have their parent or guardian's consent. We encourage parents to communicate with their children about online safety as moderation is not foolproof. Minors using interactive services should be aware of potential risks. In cases where we do moderate a service, we will provide a way to contact the moderator if any concerns or difficulties arise.

content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

Contributions should: Provide accurate information when stating facts, Reflect sincerely held opinions when expressing personal views and Adhere to the relevant laws and regulations in Australia and the country from which they are posted.

Contributions must not:

Contain defamatory statements towards any individual. Include material that is obscene, offensive, hateful, or inflammatory. Promote sexually explicit content. Advocate or encourage violence. Encourage discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age. Infringe upon the copyright, database right, or trademark of any other person. Intend to deceive or mislead any person. Violate any legal duty owed to a third party, including contractual obligations or confidentiality. Promote or facilitate any illegal activities. Threaten, abuse, or invade the privacy of others, causing annoyance, inconvenience, or distress. Harass, upset, embarrass, alarm, or irritate any individual. Be used to impersonate someone else or misrepresent your identity or affiliation. Mislead others into thinking they originate from us, if that is not the case. Encourage or assist in any unlawful acts, such as copyright infringement or computer misuse.

suspension and termination

We will assess, at our sole discretion, if there has been a violation of this acceptable use policy due to your usage of our site. In the event of a breach of this policy, we may take necessary actions as we see fit. Non-compliance with this acceptable use policy is considered a significant violation of the terms of website use that grant you permission to access our site, and it may lead to us implementing any or all of the following measures:

Temporarily or permanently withdrawing your right to use our site. Temporarily or permanently removing any content or materials uploaded by you to our site. Issuing a warning to you regarding the breach. Initiating legal proceedings against you to recover all costs incurred (including reasonable administrative and legal expenses) due to the breach. Pursuing further legal action against you, as necessary. Disclosing relevant information to law enforcement authorities if we believe it is reasonably required.

We shall not be held liable for any actions taken in response to breaches of this acceptable use policy. The actions outlined in this policy are not exhaustive, and we reserve the right to take any other appropriate action that we deem necessary and reasonable in response to such breaches.

changes to the acceptable use policy

We may update and revise this acceptable use policy at any time by making changes to this page. It is your responsibility to regularly check this page for any updates, as they are legally binding upon you. Certain provisions within this acceptable use policy may also be replaced or supplemented by provisions or notices published elsewhere on our site.

If you have any questions, comments, or requests concerning this privacy policy, please feel free to contact us at help@f-g.com.au. We welcome your inquiries and will be glad to assist you.

Thank you for visiting our site.